Please first ensure that your internet connection is constant and stable. Mobile networks can't always reach the required data-transfer rate, so please also test the app via Wi-Fi. Try restarting your router. If the problem persists, delete the app and reinstall it. If the problem appears to be chronic, please send us an email via the support button in the Feedback & FAQs section. We're here to help!
Articles in this section
- Stopping playback
- Connection error on one station
- Connection error on every station
- Interruptions / disconnections
- The app keeps crashing.
- Track information missing
- Recommending a station
- I'm having trouble registering.
- I'm having trouble logging in.
- Closing the app completely