Interruptions / disconnections

Interruptions can occur if the data transmission rate of the network connection isn't sufficient for the affected stations. To avoid stream interruptions caused by a slow internet connection altogether, you can raise the buffer time. You can adjust the buffer time in the 'Settings' section under the app side menu. The higher you set the buffer time, the less likely it is that stream interruptions will occur. The initial playback could, however, as a result take a moment longer to load.
Please also check in your Android device's energy and lock-screen settings, and in your battery saver app if applicable, that it is not set that after a certain amount of time your internet connection will be automatically cut off or that the radio.net will be closed.

If the interruptions persist despite having a stable internet connection and having raised the buffer time, please contact us via the support button in the Feedback & FAQs section with details of the affected stations.