Are you sure you entered the correct username and password? You need to use your chosen username, not your email address. The form is also case-sensitive. If you can't remember your password, please use the 'Forgot password' link. Should you continue to experience difficulty logging in, please send us a short email via the support button with your username and the email you used to sign up with.
Please also ensure that you have selected the same log in route as the one you selected when first registering with us: If you initially registered with your Google+ or Facebook account then please select this log-in route again. If you set up your radio.net account with your email address, click on the radio.net icon and enter your username and password. Please note that it is not possible to switch between these three log-in options without setting up a new account and consequentially losing all favorites saved up to that point.