Connection error on one station

Please first check whether your internet connection is constant and stable. An unstable internet connection can cause connection problems. Please try to play the channel/podcast via a WLAN connection.

Restarting the router could resolve the connection error for a channel/podcast. Switch off your router, wait 10 seconds and switch it on again.

If you are still experiencing disconnections, and only with a specific channel or podcast, please send us the following information via our contact form:

• Name (or screenshot) of the station/podcast
• the device model and the version of the operating system running
• the installed radio.net app version